Delete your data

Disconnect a social account

When you disconnect a connected platform (YouTube or TikTok) from Settings → Connections, we delete the stored access credentials for that account and erase the platform data we synced from it — channel statistics, videos, insights, and related records. This happens automatically and typically completes within minutes; for connected accounts it is always completed within 7 days, in line with each platform's developer requirements. If you remove ViewStage in your Google Account or in TikTok's settings instead, we delete the same data within 7 days unless you reconnect first. To unlink Discord, run /unlink in the ViewStage Discord server. Our Privacy Policy lists what we store from each linked account.

Delete your whole account

You can delete your account yourself:

1. Sign in and open Settings, then choose Delete account. You don't need to disconnect your social accounts first; account deletion removes them too.
2. We email a 6-digit code to the address on your account. Enter it and type DELETE to confirm.
3. We sign you out, and each of our systems deletes its copy of your personal data. We email you when all of them have finished.

If something still depends on your account, such as a deal in progress, a payout on its way, or teammates in a brand you own, Settings lists it and links to the page where you can resolve it.

Can't sign in? Email [email protected] from the address on your account with the subject "Delete my account". We reply to that address to confirm the request came from you, then run the same deletion and send the same confirmation email.

What gets deleted

• Your profile, login, and account settings.
• The OAuth credentials and synced platform data for every connected YouTube and TikTok account.
• The videos you uploaded, and the pitches, captions, messages, review notes, and dispute descriptions you wrote on applications and deals.

Any UGC contract you hold ends when you delete your account, and we tell the other side. We only run the deletion once nothing on those contracts is still owed.

What we may keep

We may retain a limited amount of information where the law requires it or where we have an overriding legitimate need — for example transaction and tax records for completed payments, and records we must keep to prevent fraud or resolve disputes. We keep only what is necessary, for only as long as necessary, and it is not used for any other purpose. Our payment providers, Stripe and Trolley, keep their own payment, payout, and tax records under their own legal obligations and privacy policies.

Brands you worked with keep their own record that a deal took place, including review verdicts, ratings, and how any dispute ended, with your name removed. We keep the record that you accepted our Terms and Privacy Policy, with the version and date, and remove the IP address and browser details. If a safety report or a legal request requires us to preserve content or account details, we hold them until that obligation ends and delete them then.

Your privacy rights

Depending on where you live, you may also have rights to access, correct, export, or restrict the processing of your personal data, and to opt out of any "sale" or "sharing" of it. See our Privacy Policy for the full details, or email [email protected] to exercise any of these rights.