Legal
Privacy Policy
Last updated: September 25, 2026
ViewStage LLC ("ViewStage," "we," "us") is the controller of the personal data described here. This policy explains what we collect from creators, brands, and visitors, how we use and share it, and the choices and rights you have. Questions: [email protected].
1. Data we collect
- Account information — name, email, password, role, and billing details when you sign up.
- Connected-platform data — when you connect a YouTube or TikTok account, we read the profile, analytics, video, and audience data listed under "Linked accounts" below to build your match profile. If you set up a deal video to publish through ViewStage, we post it to that account after the brand approves it. We store OAuth access tokens encrypted and delete them when you disconnect the account.
- Public profile research — when you give us a creator handle at signup (or, if you skipped it, when you connect your first account), we read that account's public profile page and ask Google's Gemini, with Google Search, to draft your creator profile fields, such as niche, bio, audience, content formats and style, languages, and country. You can edit the draft in Settings → Profile. For a brand, we read the website you give us to draft the brand profile the same way.
- Video submissions — content you upload for AI review and brand review, with related metadata and comments.
- AI-derived signals — transcripts, frame analysis, brand-mention extraction, and scores produced from your submissions by our AI pipeline.
- Payment & payout information — brands pay through Stripe, which collects and stores their card or other payment details. We keep Stripe's references to them and your transaction history. Creators set up payouts in Trolley's form, which opens inside ViewStage. You enter your bank or other payout details, identity information, and tax form there, and no ViewStage form asks for them. To open your Trolley recipient profile we send Trolley your email address and ViewStage user ID. For each payout we send the amount, the currency, and our reference numbers for the payout and the deal. We keep your Trolley recipient ID, the type of payout method you chose, whether your setup is complete, and the amount and status of each payout. Trolley tells us when your profile, payout method, tax form or a payment changes. From each notice we keep only its type and the Trolley ID numbers in it, then read the current status from Trolley. If you set up a Stripe payout account before we moved payouts to Trolley, Stripe holds those details instead.
- UGC Marketplace data — if you use the UGC Marketplace: view counts for posts you are paid on, read from the connected account that hosts the post (used to compute view-based pay), and, for brands, subscription and billing data for your plan.
- Usage data — log data, IP address, device information, and diagnostics, including recordings of page interactions in the web app with all text, form input, and media masked. Our error monitor keeps a recording when an error occurs and for a small sample of other sessions.
YouTube API Services. ViewStage uses YouTube API Services. By connecting your YouTube account you agree to the YouTube Terms of Service, and Google's handling of your data is governed by the Google Privacy Policy. ViewStage's use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We do not use Google or YouTube user data to develop, improve, or train generalized AI or machine-learning models, and we do not use it for advertising. You can revoke ViewStage's access at any time by disconnecting in the app or via your Google security settings.
Linked accounts
For each account you can link to ViewStage, the tables below list the access we request, what we store, how long we keep it, and how to revoke our access. We generate the scope lists from the same code that builds each authorization request.
| Access we request |
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|---|---|
| What we store |
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| How long we keep it | We refresh or delete data fetched from the YouTube API within 30 days of fetching it. Your connection record and tokens stay while the channel is connected. |
| How to revoke |
|
| Access we request |
|
|---|---|
| What we store |
|
| How long we keep it | Kept while the account is connected. Account statistics older than 730 days are deleted. |
| How to revoke |
|
| Access we request |
|
|---|---|
| What we store |
|
| How long we keep it | Kept as part of your login while you have a ViewStage account. |
| How to revoke |
|
| Access we request |
|
|---|---|
| What we store |
|
| How long we keep it | The link stays until you unlink. Notification and ticket records stay with your account's support history until you ask us to delete them. |
| How to revoke |
|
We do not offer connections to X (Twitter), Twitch, Instagram, Facebook or Snapchat, and we do not ask for access to your accounts on them. We will add a platform to this section before we offer it.
2. How we use your data
- Operate and maintain the marketplace and review pipeline.
- Match brands and creators and compute match scores.
- Run the automated AI review of submissions.
- Facilitate payments and payouts and meet tax obligations.
- Measure views on connected accounts to compute view-based pay, and operate brand subscriptions, on the UGC Marketplace.
- Communicate about deals, support, and platform updates.
- Detect and prevent fraud, abuse, and safety issues.
3. AI & automated processing
Submissions are processed by automated AI systems (such as Whisper, Gemini, and Qwen) to transcribe, analyze, and score them against the brand's brief. UGC Marketplace submissions go through the same automated review pipeline, calibrated for the listing's content format (such as short-form UGC or paid-ad usage). Some submissions are approved or declined automatically based on these outputs; others are routed to a brand for a human decision, with the review's findings attached. A deal can also settle without anyone deciding: if a submission passes the automated review and the brand records no decision before its review window closes, the submission is deemed approved and the creator is paid (Section 9 of the Terms). Where a submission is decided solely by automated means, you can ask us to have a person review that decision. You can contact us at [email protected] with questions about this processing.
4. Legal bases (EEA/UK)
Where the GDPR or UK GDPR applies, we process personal data on these bases: performance of a contract (operating the Service for you); our legitimate interests (improving and securing the Service, preventing fraud); compliance with legal obligations (e.g., tax); and your consent where required, which you may withdraw at any time.
5. How we share data
- With brands — when you apply to or are matched with a campaign, your profile, match score, and relevant analytics are shared, and your video submissions are shared with that brand for review. On the UGC Marketplace, a deliverable you submit is shared with the hiring brand, and on approval and payment its ownership transfers to that brand under the UGC Marketplace Terms.
- Service providers (subprocessors) — we use third parties (hosting, GPU inference, AI, payments, email, error monitoring) to run ViewStage. They process personal data to provide their service to us, and we are putting a data-processing agreement in place with each of them. Stripe and Trolley also use some of your data under their own privacy policies, as described under payment processors below. The current list is on our Subprocessors page.
- Payment processors — Stripe processes brand payments and UGC subscription billing, and runs its own fraud and identity checks under the Stripe Privacy Policy. Trolley processes creator payouts, including recipient screening and tax forms, under its own privacy policy for your country. Stripe also pays creators who set up a Stripe payout account before we moved payouts to Trolley.
- Legal & safety — where required by law, legal process, or to protect rights and safety (including reporting apparent child sexual abuse material to NCMEC as required by law).
- Business transfers — in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We honor the Global Privacy Control (GPC) signal.
6. Cookies
We keep cookies to a minimum — a strictly-necessary session cookie and a first-party attribution cookie that honors GPC/Do Not Track — and we use no third-party advertising cookies. See our Cookie Policy for details.
7. Data retention
We keep personal data only as long as needed for the purposes above or as required by law. Connected-platform access tokens and synced platform data are deleted when you disconnect an account, and the "Linked accounts" tables in Section 1 give the retention for each platform while it stays connected. When you delete your account, we delete your personal data, except limited records we must keep (such as transaction and tax records) for the period the law requires.
A ViewStage login can hold separate workspaces (for example, a sponsorship workspace and a UGC workspace); each workspace's business data is kept separate. If you ask us to delete one workspace, we delete that workspace's data while your other workspaces keep working, and records shared across your workspaces (such as payout identity and connected accounts) are kept while any remaining workspace still relies on them. Transaction and tax records are retained for the period the law requires in every case.
When you delete your account, a few records stay and we strip your details from them. Payment, payout and tax records stay for the period the law requires. We keep the record that you accepted our Terms and this policy, with the version and date, and remove the IP address and browser details. Brands you worked with keep their record that a deal happened, including review verdicts, ratings and how any dispute ended; we remove your name and the messages, notes and reasons you wrote on it. If a safety report or a legal request requires us to preserve content or account details, we keep them until that obligation ends and delete them then.
8. Security
We use technical and organizational safeguards including encryption in transit and at rest, encryption of sensitive credentials, strict access controls, and tenant isolation. No system is perfectly secure, but we work to protect your data and to respond promptly to incidents.
9. Your rights & choices
Depending on where you live, you may have the right to access, correct, delete, export (port), restrict, or object to processing of your personal data, and to opt out of marketing. Under U.S. state privacy laws (such as the CCPA/CPRA) you may request to know, delete, or correct your data, and opt out of any sale or sharing (we do neither) — and we will not discriminate against you for exercising these rights.
To exercise your rights, see our Data Deletion page or email [email protected]. We verify requests before acting on them.
10. International transfers
ViewStage operates primarily in the United States, and some of our subprocessors are based in, or process data in, the U.S. and other countries outside the EEA and UK (see our Subprocessors page). If you are in the EEA or UK, transfers of your data outside the EEA and UK are protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK Addendum) or another lawful transfer mechanism.
We are appointing a representative in the EEA and the UK under Article 27 of the GDPR and the UK GDPR, and we will list their contact details here. Until then, if you are in the EEA or the UK, send any privacy request or question to [email protected] and we will handle it ourselves.
11. Children's privacy
The Service is for adults — you must be at least 18 to use it. We do not knowingly collect personal data from anyone under 18; if we learn we have, we will delete it.
12. Changes to this policy
We may update this policy from time to time. We will post the updated policy with a new "Last updated" date and, for material changes, take reasonable steps to notify you.
13. Contact
ViewStage LLC · [email protected]
2986 Lehman Avenue #405
West Valley City, UT 84119, United States